Help
How can we help?
The full help centre is on the way. In the meantime, here are the topics we get asked about most. Email [email protected] and a real human will reply.
Getting started
Set up your studio, add your team, configure deposits and reminders.
Day Board
How the day-board works, drag-and-drop appointments, and the printable schedule.
Deposits & POS
Take deposits, reconcile Square / Clover, refund flows and accounting export.
Waivers
Templates, signing on the iPad kiosk, and exporting signed waivers.
Commission & payouts
Per-artist splits, base salaries, tip distribution and weekly settlement.
Multi-shop
Run several locations, roll-up finance, and per-shop permissions.
Privacy & compliance
GDPR / CCPA tools, DPA, audit log, retention. See /dpa and /privacy-policy.
Zapier
Pipe PigmentCRM events into 6 000+ apps via webhooks.
QuickBooks & Xero
Export sales and expenses as CSV that imports directly into QBO or Xero.
Still stuck?
Email [email protected] with a screenshot and the studio name. We aim to reply within one business day. For security and privacy questions, write to [email protected] or [email protected].