v4.2 · For tattoo & piercing studios

The front desk, finally built the way a tattoo shop actually runs.

PigmentCRM turns the whiteboard, the deposit envelope, and the group chat into one calm place. Artists stay in the chair. The front desk stays one step ahead.

RAMOIVKTSB
1,400+ studios run their day on PigmentCRM
pigmentcrm.app / day-board
Day Board · Tue 12
BLACK IRIS · SHOREDITCH
LIVE · 14 booked
1213141516171819
RA
Ren
Sr. Artist
E. Mercier
#T-4821 · Sleeve
Consult — J. Park
Japanese flash
N. Ortiz — back
#T-4803 · S2
MO
Milo
Artist
A. Reyes — forearm
#T-4812 · S1
L. Novak — thigh
#T-4818
R. Haile — shoulder
S2
IV
Isla
Artist
D. Okonkwo — rib
#T-4815
M. Lindqvist
S4
KT
Kai
Piercer
S. Abara
Walk-in
V. Holm — septum
#T-4826
Piercing slot
Held
Deposit paid · $120
L. NOVAK · #T-4818 · 14:02
Open ticket
#T-4821
SESSIONHalf sleeve · 3 of 5
ARTISTRen Ashford
HOURS3.5 h
Total$ 630.00
Today · deposits
$ 1,840
72% of daily goal$2,560 GOAL
Trusted by studios on four continents
Black IrisSHOREDITCH · 7 SHOPS
RustbeltDETROIT
Sable & OakPORTLAND · 3 SHOPS
Kyoto Ink Co.OSAKA
Mint NeedleAUSTIN
North RoseCOPENHAGEN · 4 SHOPS
Why studios switch

The tools you’re using weren’t built for a tattoo shop.

Square was made for coffee. Calendly for sales calls. PigmentCRM is made for the three feet between your front desk and the chair.

Before · Whiteboard & group chat

Who is on the books today?

Two artists rescheduled in DMs. The front desk finds out when the client walks in.

With PigmentCRM · Day Board
One shared source of truth
Before · PayPal & bank links

Did the deposit clear?

Chasing screenshots of bank transfers, refunding last-minute cancellers by hand.

With PigmentCRM · Deposits
Taken on booking, auto-applied
Before · Paper waivers in a folder

Where is the consent form?

Scribbled initials, missing ID copies, aftercare sheets printed the morning of.

With PigmentCRM · Digital waivers
Signed on the iPad, stored forever
The system

Everything a shop needs. Nothing a shop doesn’t.

Six modules, one keyboard shortcut. Built with studios from Shoreditch to Osaka, for the way tattoo work actually gets done.

Day Board

Every artist, every station, every hour. Drag to reschedule, status chips update everywhere.

REPLACES · WHITEBOARD, GOOGLE CAL

Deposits & POS

Take a deposit at booking. Tap-to-pay at checkout. Tips split to the artist the same night.

STRIPE · SUMUP · SQUARE READER

Digital waivers

Consent, medical history, aftercare and ID capture — signed on the iPad, stored per client.

HIPAA-READY · ESIGN COMPLIANT

Client CRM

Every session, every photo, every pigment. Rebook in one click. No more Instagram DM detective work.

INSTAGRAM · SMS · EMAIL

Artist payouts

Commission splits, booth rent, product cost — reconciled automatically, paid out weekly.

50/50 · 60/40 · BOOTH RENT

Multi-shop

Run 2 or 20 shops from one console. Roll-up finance, per-shop permissions, one login per artist.

UP TO 24 LOCATIONS
Reservation flow

Book, deposit, and consent in one window.

A new client walks in. One dialog covers everything the front desk used to do across six tabs — including the iPad handoff for the waiver.

  • Auto-slotted. Suggests the next open block from the artist’s real availability, not a calendar poll.
  • Deposit, not a promise. $120 held at booking. Forfeited on no-show, credited on arrival.
  • Waiver pushed to the iPad. Client signs at the chair. Stored against the session, not a folder.
  • SMS on its own. 24-hour, morning-of, and “we’re ready” nudges without lifting a finger.
New reservation
#T-4832 · ISLA VANCE · STATION C
LIVE
Client
Farah Cruz · +44 7700 900 812
Piece
Fine-line botanical · forearm · ~3h
Date · Tue 12 Nov
11:00
13:00
15:30
18:00
Waiver
Sent to iPad 02 · awaiting signature
Summary
Session rate · 3h$ 450.00
Stencil & setup$ 45.00
Deposit (held)– $ 120.00
Due at chair$ 375.00
Reminders
24 h before · SMSON
Morning-of · SMSON
Aftercare · email +24hON
AUTO-SAVED · 14:02
In production

The numbers a shop actually cares about.

42%
Fewer no-shows
After rolling out held deposits and morning-of SMS.
11 h
Saved per artist / wk
Less admin. More hours in the chair.
1,400+
Studios on PigmentCRM
From single-chair apprentices to 20-shop chains.
99.98%
Uptime (last 12 mo.)
Status page at status.pigmentcrm.app.

We ran the shop on a whiteboard and a cashbox for nine years. PigmentCRM didn’t change what we do — it just stopped us losing an hour a day to it.

RM
Ren Matsuda
Owner · Kyoto Ink Co. · Osaka
Pricing

One flat price per studio. Not per artist, not per seat.

No card for the trial. Plug into the payment processor you already use — we never touch the deposits.

Plays nicely

Connects to what you already use.

Bring your own payment processor. Keep your accountant happy. Send SMS from your own number.

Square
POS sync
C
Clover
POS sync
T
Twilio
SMS
G
Google
Calendar sync
SE
AWS SES
Email
{}
Webhooks
REST & JSON
Z
Zapier
Automations
QB
QuickBooks
Accounting (CSV)
X
Xero
Accounting (CSV)
Coming soon
S
Stripe
Payments
Coming soon
SU
SumUp
Card reader
Coming soon
P
Postmark
Email
Coming soon
IG
Instagram
Lead capture
Questions we hear

Straight answers.

Most single-location studios are live the same week. We import your existing clients from CSV, set up your deposit rules, and run your team through the Day Board in a 45-minute session.
No. PigmentCRM runs in the browser on whatever front-desk machine you already have. The iPad waiver kiosk works on any iPad from 2019 on. For card payments, bring your own card reader — we add new processors based on shop demand.
You do. Export every client, session, photo, and waiver to CSV or PDF at any time from Settings → Export. We retain nothing after you cancel, besides what accounting law requires us to.
Per artist, per service. 60/40, 50/50, booth rent, hybrid — whatever your shop does. Tips route 100% to the artist unless you explicitly pool them. Payouts reconcile weekly so you can run them through your existing payroll.
Your client data sits behind TLS in transit, AES-256 at-rest encryption for files via Cloudflare R2, and per-tenant role-based access. Admins can export or anonymise any customer record in one click (GDPR Articles 15 and 17, plus CCPA right-to-know and right-to-delete). We sign a Data Processing Agreement that includes CCPA service-provider terms — we do not sell or share your clients' personal information. Consent, refund, discount, role and finance-approval actions are written to a tamper-resistant audit log. Privacy policy, DPA, sub-processor list and retention policy are linked in the footer.
Yes — that’s the 30-day trial. Full product, your real clients, your real calendar. If you cancel, we export everything back to you and close the account. No card needed to start.
Your next Tuesday

Run tomorrow’s day on PigmentCRM.

Free for 30 days, no card. We’ll import your clients and run your team through the Day Board before opening.

30-day trial · no card CSV client import Cancel any time